Search found 13 matches

by CS@KODAKPIXPRO
Tue Nov 01, 2022 3:44 pm
Forum: 360 VR
Topic: ORBIT360 4K Problems with the App in Android 10 devices.
Replies: 7
Views: 7779

Re: ORBIT360 4K Problems with the App in Android 10 devices.

What’s the firmware version of ORBIT360 4K?
And is the APP “PIXPRO 360 VR Remote Viewer”? If you can provide us with this detail, we can see if an upgrade to newer firmware will solve the issue.
by CS@KODAKPIXPRO
Tue Nov 01, 2022 3:42 pm
Forum: 360 VR
Topic: ORBIT360 4K _ Authorization Error when trying to Share
Replies: 2
Views: 1725

Re: ORBIT360 4K _ Authorization Error when trying to Share

You should be able to easily share your 360° videos on YouTube. Could you check your firmware on your KODAK PIXPRO ORBIT360 4K and let us know?

Are you using our free PIXPRO 360°software?
by CS@KODAKPIXPRO
Mon Oct 31, 2022 11:40 pm
Forum: ASTRO ZOOM
Topic: AZ421 Charging
Replies: 1
Views: 972

Re: AZ421 Charging

You can definitely use the USB cable and any standard USB wall-plug adapter or the one included with your AZ421 to charge the battery on the go. Another option would be to purchase a 2nd Li-ion battery from our online store and keep that one charged and with you to do a quick swap out while you are ...
by CS@KODAKPIXPRO
Mon Oct 31, 2022 11:39 pm
Forum: ASTRO ZOOM
Topic: AZ252 Lens Cover Damaged
Replies: 2
Views: 866

Re: AZ252 Lens Cover Damaged

You can always call or email our customer care team and they'd be happy to send you on at no charge. (888) 978-0806 or customerservice@kodakpixpro.com
by CS@KODAKPIXPRO
Mon Oct 31, 2022 11:39 pm
Forum: ACTION SPORT
Topic: WPZ2 Which camera is best for record the gaming Videos?
Replies: 4
Views: 3701

Re: WPZ2 Which camera is best for record the gaming Videos?

All of our higher end KODAK PIXPRO Astro Zoom models have 1080p HD resolution for video and could be used to record your gaming videos with a tripod or simple set up. We also have the ORBIT360 4K camera which can stream 4K video (or 720p/1080p) in full 360 video using your PC or mac (laptop or deskt...
by CS@KODAKPIXPRO
Mon Oct 31, 2022 11:36 pm
Forum: 360 VR
Topic: ORBIT360 4K Equirectangular to Rectilinear
Replies: 1
Views: 1290

Re: ORBIT360 4K Equirectangular to Rectilinear

Below is a good article that gives 5 free and paid 360 editing software platforms that you can explore and see which one fits your needs:

https://www.videoproc.com/video-editor/ ... ftware.htm
by CS@KODAKPIXPRO
Mon Oct 31, 2022 10:45 pm
Forum: ASTRO ZOOM
Topic: AZ421
Replies: 1
Views: 580

Re: AZ421

You can definitely use the USB cable and any standard USB wall-plug adapter or the one included with your AZ421 to charge the battery on the go. Another option would be to purchase a 2nd Li-ion battery from our online store and keep that one charged and with you to do a quick swap out while you are ...
by CS@KODAKPIXPRO
Mon Oct 31, 2022 10:45 pm
Forum: ASTRO ZOOM
Topic: AZ528 Wi-Fi issue
Replies: 3
Views: 1234

Re: AZ528 Wi-Fi issue

Every new AZ528 camera ships with a preset, unique Password that the factory generates. We suggest opting to change the Password when prompted to something easily remembered and your own. This should fix the hiccup you are having. If for some reason it doesn't, please call or email our customer care...
by CS@KODAKPIXPRO
Mon Oct 31, 2022 10:43 pm
Forum: ASTRO ZOOM
Topic: AZ528 Wi-fi Camera
Replies: 1
Views: 530

Re: AZ528 Wi-fi Camera

Every new AZ528 camera ships with a preset, unique Password that the factory generates. We suggest opting to change the Password when prompted to something easily remembered and your own. This should fix the hiccup you are having. If for some reason it doesn't, please call or email our customer care...
by CS@KODAKPIXPRO
Mon Oct 31, 2022 10:40 pm
Forum: ASTRO ZOOM
Topic: AZ421 charging system
Replies: 1
Views: 581

Re: AZ421 charging system

Yes @alexwood3738 you can definitely use the USB cable and any standard USB wall-plug adapter or the one included with your AZ421 to charge the battery on the go. Another option would be to purchase a 2nd Li-ion battery from our online store and keep that one charged and with you to do a quick swap ...