ORBIT360 4K Problems with the App in Android 10 devices.

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magarciasanchez
Posts: 1
Joined: Wed Oct 19, 2022 12:09 pm

ORBIT360 4K Problems with the App in Android 10 devices.

Post by magarciasanchez »

I have problems with the APP in Android 10 devices. Last version from 1 ago 2022.
I expected that the new update had fixed the exactly same problem that previous versions had, but did not:

No way to use it and in addition, no way to use the camera with the mobile device. :? .
CS@KODAKPIXPRO
Posts: 13
Joined: Tue Jul 05, 2022 9:58 pm

Re: ORBIT360 4K Problems with the App in Android 10 devices.

Post by CS@KODAKPIXPRO »

What’s the firmware version of ORBIT360 4K?
And is the APP “PIXPRO 360 VR Remote Viewer”? If you can provide us with this detail, we can see if an upgrade to newer firmware will solve the issue.
CC@KODAKPIXPRO
Posts: 8
Joined: Wed Aug 03, 2022 7:01 pm

Re: ORBIT360 4K Problems with the App in Android 10 devices.

Post by CC@KODAKPIXPRO »

Just checking back in to see if you can provide you Android v and ORBIT360 4K firmware version. At the very least, we would suggest making sure you have the latest FW loaded onto your ORBIT360 4K.

Here's a link to the download: https://kodakpixpro.com/support/downloads/#360-vr

This FW version addresses the following: VERSION: V1.41

DESCRIPTION:

Bug Fixes
VERSION: V1.40

DESCRIPTION:

Bug Fixes
VERSION: V1.32

DESCRIPTION:

Improved stability during Web-Camera connection
VERSION: V1.30

DESCRIPTION:

Implements Optical Flow Stitch (MAC)
Implements "Auto Move" function (MAC, Windows)
Implements “Target Tracking” function (MAC)
Horizontal alignment accuracy improvement (MAC, Windows) * Only works with movies shot using camera firmware v1.30 or late
Dany Dale
Posts: 1
Joined: Mon Dec 05, 2022 5:46 pm

Re: ORBIT360 4K Problems with the App in Android 10 devices.

Post by Dany Dale »

Stop the app through forcible means. If an app on your Android smartphone keeps crashing, you may solve it by simply forcibly stopping the programme and opening it again. This is the easiest approach to fix the problem.
You will need to restart the device....
... You need to reinstall the programme.
Check the permissions that the programme requires.
Make sure that your applications are always up to date.
Delete all stored cache...
Make some room in the storage area...
Reset to factory defaults


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