AZ421

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ocanita2409
Posts: 1
Joined: Sun Nov 06, 2022 9:21 pm

AZ421

Post by ocanita2409 »

My camera just gets on when I plug in the charger, but without them just
turns off, idk if is the battery or the camera. I didn't drop it or put it
in wet places.
CC@KODAKPIXPRO
Posts: 8
Joined: Wed Aug 03, 2022 7:01 pm

Re: AZ421

Post by CC@KODAKPIXPRO »

We do recommend you charge your Li-ion battery for a minimum of 4-hours the first time you take it out of the box. If you've tried charging the battery in your AZ421 and it is still not holding a charge, we will replace it at no cost to you.

Please email your contact information and camera serial number to our customer care team: customerservice@kodakpixpro.com

They will be happy to reach out to you and send you a call tag to send the camera back and we will replace it asap. Thank you for posting here.
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