AZ528 Wi-Fi issue

[Lyndakaye2004]

Hello, I just purchased the AZ528 this afternoon and am already confused. This is my first camera that is Wi-Fi capable (not to mention first of this type, I’m used to just my phone camera). When I set the dial to the Wi-Fi icon, it just gives a message saying “Setting pre-connected device for the following serial number:
SSID: Az528_ec0f
WPA2 PSK: 1479PZES

Then it gives 2 options. Change password or cancel.

If I select cancel, then I get a message saying to ensure stable connection, connect to the camera in Wi-Fi settings. And ensure the password is correct. When I hit next, it goes right back to the previous screen.

If I select the change password option, a box pops up saying “If password is refreshed, the Wi-Fi device needs to be input with the new password. And the options are No or Yes. Either option again takes me back to the original message.

I have searched for this issue and have found nothing. I’m already ready to return the camera. Any ideas?

[Smith Johny]

Enable image transmission and remote control by connecting smart device with Wi-Fi.Before utilizing Wi-Fi Mode, please review the following:Your smart device operating system version needs to be IOS 10 or higher, or Android5.0 or higher. If not, please upgrade your smart device before using the App.Please do not use in places having high intensity magnetic field electrostatic andelectric wave interference (for example near a microwave oven), which may causefailure in receiving signals.To maintain a connection, please keep the camera within 10 meters (32.8 feet) withoutsignal shielding interference.Please do not use Wi-Fi connection functionality on a plane.The camera and the smart device can only be connected one to one

[Smith Johny]

[quote="Smith Johny" post_id=36 time=1664919673 user_id=9188]
Enable image transmission and remote control by connecting smart device with Wi-Fi.Before utilizing Wi-Fi Mode, please review the following:Your smart device operating system version needs to be iOS 10 or higher, or Android5.0 or higher. If not, please upgrade your smart device before using the App.Please do not use in places having high intensity magnetic field electrostatic andelectric wave interference (for example near a microwave oven), which may causefailure in receiving signals.To maintain a connection, please keep the camera within 10 meters (32.8 feet) withoutsignal shielding interference.Please do not use Wi-Fi connection functionality on a plane.The camera and the smart device can only be connected one to one
[/quote]Lyndakaye2004 wrote:
> Hello, I just purchased the AZ528 this afternoon and am already confused.
> This is my first camera that is Wi-Fi capable (not to mention first of this
> type, I’m used to just my phone camera) When I set the dial to the Wi-Fi
> icon, it just gives a message saying “Setting pre-connected device for the my https://thecapcut.com/capcut-mod-apk/
> following serial number:
> SSID: Az528_ec0f
> WPA2 PSK: 1479PZES
>
> Then it gives 2 options. Change password or cancel.
>
> If I select cancel, then I get a message saying to ensure stable
> connection, connect to the camera in Wi-Fi settings. And ensure the
> password is correct. When I hit next, it goes right back to the previous
> screen.
>
> If I select the change password option, a box pops up saying “If password
> is refreshed, the Wi-Fi device needs to be input with the new password. And
> the options are No or Yes. Either option again takes me back to the
> original message.
>
> I have searched for this issue and have found nothing. I’m already ready to
> return the camera. Any ideas?

[CS@KODAKPIXPRO]

Every new AZ528 camera ships with a preset, unique Password that the factory generates. We suggest opting to change the Password when prompted to something easily remembered and your own.

This should fix the hiccup you are having. If for some reason it doesn't, please call or email our customer care team: (888) 978-0806 or customerservice@kodakpixpro.com and we will be happy to walk you through the steps.

By no means should this be frustrating for you and we sincerely apologize for the inconvenience.