AZ528

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jacksonville345
Posts: 1
Joined: Fri Mar 10, 2023 7:59 pm

AZ528

Post by jacksonville345 »

Hello,
I just received my AZ528 this afternoon, and I'm already confused. My camera collection does not include Wi-Fi cameras (let alone cameras of this type, I usually use my phone's camera). After selecting the Wi-Fi icon, I receive the message "Setting pre-connected device for serial number."
The SSID is Az528_ec0f
WPA2 PSK: 1479PZES
Then it gives 2 options. Change password or cancel.
If I select cancel, then I get a message saying to ensure stable connection, connect to the camera in Wi-Fi settings. And ensure the password is correct. When I hit next, it goes right back to the previous screen.
The box that pops up when I select the change password option says "The Wi-Fi device will need to be reconfigured with the new password if the password is refreshed.". There are two options. Either option again takes me back to the original message.
As of yet, there has been no resolution to this problem. We have already returned the camera. What are your thoughts on this?
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