Search found 8 matches

by CC@KODAKPIXPRO
Wed Nov 16, 2022 4:10 am
Forum: ASTRO ZOOM
Topic: AZ421
Replies: 1
Views: 1220

Re: AZ421 FW Update v4.0.0

Hello @skinny204 We verified with our engineering team and they do recommend that you update your KODAK PIXPRO AZ421 with the current and latest Firmware v.4.0.0 This FW v.4.0.0 updates the camera's performance due to a change of the OIS (Optical Image Stabilization) Coil and could have a positive i...
by CC@KODAKPIXPRO
Wed Nov 16, 2022 4:03 am
Forum: ASTRO ZOOM
Topic: AZ652 Astrophotography with the
Replies: 1
Views: 841

Re: AZ652 Astrophotography with the

Hi @walderpeaky, Here's some tips from one of our power AZ652 Owners with experience in shooting moon and star photography with not only his AZ652, but other mega zoom cameras, both Bridge and DSLR: My best moon shots have been taken as follows: Program mode, ISO set to 100 or 200, Spot Focus and tr...
by CC@KODAKPIXPRO
Tue Nov 15, 2022 10:36 pm
Forum: ASTRO ZOOM
Topic: AZ528 Just bought this camera!
Replies: 1
Views: 481

Re: AZ528 Just bought this camera!

Yay!!!! Fantastic and congrats on your new AZ528 Astro Zoom Camera. We're honored to welcome you to our @kodakpixpro family! Be sure to let us know if you have any questions, but you sound like a pro. BTW, we do sell extra Li-ion batteries in our online store. Just click on the shopping basket in th...
by CC@KODAKPIXPRO
Tue Nov 15, 2022 10:35 pm
Forum: ASTRO ZOOM
Topic: AZ401 Lens Cap
Replies: 1
Views: 482

Re: AZ401 Lens Cap

You can call or email our customer care team and we can send you a replacement if that's what you're looking for. (888) 978-0806 or customerservice@kodakpixpro.com

Thanks so much for posting here.
by CC@KODAKPIXPRO
Tue Nov 15, 2022 10:27 pm
Forum: ASTRO ZOOM
Topic: AZ528 A problem with the Wi-Fi on the
Replies: 1
Views: 464

Re: AZ528 A problem with the Wi-Fi on the

Hi, sorry you're having trouble with connecting your Wi-Fi on your new AZ528. Can we suggest you give us a call so we can walk you through the settings. We highly recommend changing the password from the pre-set factory serial number. Our number is (888) 978-0806. If you prefer to email us your cont...
by CC@KODAKPIXPRO
Tue Nov 08, 2022 7:48 pm
Forum: ASTRO ZOOM
Topic: AZ421
Replies: 1
Views: 492

Re: AZ421

We do recommend you charge your Li-ion battery for a minimum of 4-hours the first time you take it out of the box. If you've tried charging the battery in your AZ421 and it is still not holding a charge, we will replace it at no cost to you. Please email your contact information and camera serial nu...
by CC@KODAKPIXPRO
Tue Nov 08, 2022 7:46 pm
Forum: ASTRO ZOOM
Topic: AZ528 WI-FI CAMERA
Replies: 1
Views: 472

Re: AZ528 WI-FI CAMERA

We strongly suggest you choose the option to change the factory pre-set Wi-Fi password to something you will easily remember. This should solve the issue with you receiving the same message. Please email or call our customer care team so they can walk through this with you. They are here to help you...
by CC@KODAKPIXPRO
Tue Nov 08, 2022 7:44 pm
Forum: 360 VR
Topic: ORBIT360 4K Problems with the App in Android 10 devices.
Replies: 7
Views: 7805

Re: ORBIT360 4K Problems with the App in Android 10 devices.

Just checking back in to see if you can provide you Android v and ORBIT360 4K firmware version. At the very least, we would suggest making sure you have the latest FW loaded onto your ORBIT360 4K. Here's a link to the download: https://kodakpixpro.com/support/downloads/#360-vr This FW version addres...